Return and exchange policy

Return and exchange policy

Returns and exchanges

Our return and exchange policy is valid 30 days from the date of purchase. After this period, we will unfortunately no longer be able to process a refund or exchange.

Eligibility for a return or exchange

To be eligible for a return or exchange:

  • The article must be unused , in his original state and in its original packaging .
  • A receipt or proof of purchase is required to process your return or exchange.

Refunds

If applicable, refunds will be processed as follows:

  • Once your returned item has been received and inspected, you will receive an email confirming receipt of the item.
  • We will inform you of the approval or rejection of your refund.
  • If approved, the refund will be processed and the amount will be credited to your original payment method within a specified number of business days (timeframes may vary depending on your bank or payment provider).

Late or missing reimbursements

If you have not received your refund:

  • First, check your bank account.
  • Next, contact your credit card company, as it may take some time before the refund is officially posted.
  • Next, contact your bank, as processing times may vary.
  • If you have completed all these steps and you still have not received your refund, please contact us at contact@magasindegadgets.com .

Exchanges

We only replace items if they are defective Or damaged .

To request an exchange for the same product, contact us by email at contact@magasindegadgets.com .

We will assist you promptly with the next steps.

Shipping for returns and exchanges

To initiate a return or exchange, email us at contact@magasindegadgets.com for detailed instructions.

THE fees Return shipping costs are the responsibility of the customer. are non-refundable .

Return processing time generally takes 3 to 5 business days.

The delivery time for exchanged items may vary depending on your location.

For valuable items, we recommend using a shipping service with tracking or to subscribe shipping insurance Without these measures, we cannot guarantee the proper receipt of returned items.