Delivery Policy

Shipping Policy

DELIVERY COSTS:

- All orders placed on our site include FREE SHIPPING.
- All our orders have a tracking number provided by the carrier.

ORDER TRACKING:

Depending on the logistics company responsible for delivering your package, order tracking can be done via the following links by entering your tracking number:

For France:
https://www.colisprive.fr/
https://www.colicoli.fr/tracking
https://www.laposte.fr/outils/suivre-vos-envois

For Belgium:

https://www.bpost.be/fr/business/faq/puis-je-suivre-mon-colis-en-ligne-0

For Canada:

https://www.canadapost-postescanada.ca/track-reperage/fr#/accueil

For Switzerland:

https://www.post.ch/fr/reception/suivi-des-envois

PROCESSING TIMES:

- For our order processing times, please allow 1 to 2 business days.

DELIVERY TIMES:

- All our orders are delivered within 5 to 12 business days once your order has been processed.

MISSING ITEM:

- If your order or part of your order has not been delivered, please wait an additional 24-48 hours beyond the estimated delivery time. After this period, please send us an email to the following address: contact@emveestore.com.

RETURNS AND EXCHANGES:

We invite you to visit this link for the company's policy: https://www.emveestore.com/pages/politique-de-retour-et-dechange

REFUND:

We invite you to visit this link for the company's refund policy: https://www.emveestore.com/pages/politique-de-remboursement

SHIPPING:

We invite you to visit this link for the company's shipping policy: https://www.emveestore.com/pages/politique-d-expedition Our team commits to responding to you within 24 hours.

Your "EMVEE™" Team